FEDERAL TRADE COMMISSION
<CFR>16 CFR Part 310</CFR>
<RIN>RIN 3084-AB19</RIN>
<SUBJECT>Telemarketing Sales Rule</SUBJECT>
<HD SOURCE="HED">AGENCY:</HD>
Federal Trade Commission.
<HD SOURCE="HED">ACTION:</HD>
Notice of proposed rulemaking.
<SUM>
<HD SOURCE="HED">SUMMARY:</HD>
The Federal Trade Commission (“FTC” or “Commission”) proposes to amend the Telemarketing Sales Rule (“Rule”) to extend its coverage to inbound telemarketing calls by consumers to technical support services—
<E T="03">i.e.,</E>
calls that consumers make in response to an advertisement through any medium or to a direct mail solicitation. The proposed amendment is necessary in light of the widespread deception and consumer injury caused by tech support scams. The amendment would provide the Commission with the ability to obtain stronger relief in cases involving tech support scams, including civil penalties and consumer redress.
</SUM>
<EFFDATE>
<HD SOURCE="HED">DATES:</HD>
Comments must be received by June 17, 2024.
</EFFDATE>
<HD SOURCE="HED">ADDRESSES:</HD>
Interested parties may file a comment online or on paper by following the instructions in the Request for Comment part of the
<E T="02">SUPPLEMENTARY INFORMATION</E>
section below. Write “Telemarketing Sales Rule (16 CFR part 310—NPRM) (Project No. R411001)” on your comment, and file your comment online at
<E T="03">https://www.regulations.gov.</E>
If you prefer to file your comment on paper, mail your comment to the following address: Federal Trade Commission, Office of the Secretary, 600 Pennsylvania Avenue NW, Mail Stop H-144 (Annex T), Washington, DC 20580.
<FURINF>
<HD SOURCE="HED">FOR FURTHER INFORMATION CONTACT:</HD>
Benjamin R. Davidson, (202) 326-3055,
<E T="03">bdavidson@ftc.gov,</E>
or Patricia Hsue, (202) 326-3132,
<E T="03">phsue@ftc.gov,</E>
Division of Marketing Practices, Bureau of Consumer Protection, Federal Trade Commission, 600 Pennsylvania Avenue NW, Mail Stop CC-
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