Requirements / 6750ece4ec8e5602
This is a normalized obligation summary extracted deterministically from regulatory text. The structured fields below are parsed from the source—not AI-generated summaries.
Mandatory PROPOSED

Obligation Structure

Actor
servicer
Modality
Mandatory
Duty
establishing live contact with a borrower borrower
Conditions
if appropriate

Source Text

Promptly after establishing live contact with a borrower, the servicer shall inform the borrower about the availability of loss mitigation options, if appropriate.
Source Document: 2024-15475
Agency: Consumer Financial Protection Bureau
CFR Parts: 12 CFR 1024
Requirement Type: other

Lifecycle History

2/12/2026 ADDED — → PROPOSED 2024-15475
2/10/2026 ADDED — → FINAL 2025-08643

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Stable ID: 6750ece4ec8e5602